Terms and Conditions

1. The placement, filling and pick-up of bins are under the direct orders and control of the customer and to indemnify the owner against any loss, damage or injury as a result of the function(s) performed.
2. To pay the owner of the bin for any damage caused by any equipment, whilst the bin is at the customer’s premises or under the customer’s control.
3. To pay extra costs, caused to the owner, as a result of overloading or incorrect loading of the bin by the customer, his agent or any other person(s) arising out of the use of the service, however such injury or damage was caused.
4. That the owner will not accept any responsibility for any injury to person(s) or damage to property belonging to the customer or any other person, arising out of the use of the service, however such injury or damage was caused.
5. To pay the owner, at rates invoiced by the owner, for any extra costs incurred as a result of the owner or customer being ordered to remove the bin by a statutory or other authority.
6. To ensure that any bin left unattended in a public place, is adequately covered to avoid material being dislodged, removed or blown out of the bin and will indemnify the owner against any legal actions, damages or costs which may occur as a result of the function performed.
7. To indemnify the owner against any liability for damages caused to any driveway, path, pavement, kerbing or other surface as a result of function performed.
8. To advise the owner of the existence of any pit, pit-cover, underground or overhead service that may be damaged whilst performing the function and to indemnify the owner against any damages to the same during such performance, whether or not such advice was given to the owner.
9. The placement of the bin to the customer’s verbal or written instructions, at the time of placement of the order, will constitute the customer’s acceptance of these conditions should the customer be absent from the premises at the time of delivery of the bin.
10. The customer accepts to pay a fee of $55 (inclusive of GST, to be deducted from any refund due), if the order is cancelled at any time after the order has been booked. The order can be rescheduled at least one business day prior to the booking at no cost.
11. If the customer cancels or makes changes to the requested service, any fees or charges related to the council permit that was required for the initially agreed service will be borne in full by the customer and will be deducted from any refunds due.
12. Non-account customers need to pay the agreed rate for Kartaway’s services before the bin is delivered to the Customer’s premises. Payments can be charged to the provided credit card up to 30 days in advance to secure the booking of a bin.

PRIVACY By engaging the service of Kartaway, you authorise Kartaway to collect, maintain, use and disclose personal information in the manner set out in Kartaway’s Privacy Policy as varied from to time-to-time (a copy of Kartaway’s Privacy Policy can be found on the website).