Service, integrity and reliability are values all customers desire. Kartaway, leaders in waste management services, incorporate a culture of service and reliability into their organization. All staff work to the company’s C.L.E.A.R. policy:
“Our Values provide our staff with a platform to make the best decisions for our clients, the environment and the Company”
Creating a culture of service, responsibility and reliability within the company has resulted in an outstanding level of service to customers. Calls are answered courteously and customers are provided with information and advice on the most suitable waste management services for their organizational needs or, in the case of a householder, the best sized skip or bin for their rubbish removal requirements. Bins are delivered and picked up on time and will be scheduled to fit in with an organization’s daily routine.
Once an organization becomes an account customer they have an Account Manager, who is on hand to offer advice and solve any waste management problems. This same level of service is extended to the public Recycling Depots in Melbourne and Adelaide, which are clean and easy to access with friendly staff providing help to customers.